Simply Yours Wedding Stationery
Frequently Asked Questions...
How long will my order take?
Is there a minimum order?
Email, call or pop in to order your sample. We will do our best to make them in your colours, but it all depends on how busy we are, and if we have your colours in stock. Samples from £2. Maximum 3 samples per customer.
Once you have paid your 50% deposit we will be able to advise properly on how long your order will take. Please note that the quicker you sign off proofs and advise us of wording etc, the quicker we can make you order!
If you provide us with a swatch we will do our best to match it, though this isn't always possible.
Orders are usually sent on in one or two batches, depending on what has been ordered. Delivery is charged at £10 per delivery. We sent our orders via parcel post, recorded delivery or courier. A signature is always required. We can send to any address you like.
Yes you may add to your order, however we cannot guarantee continuity of designs or supplies if items are ordered from our suppliers at different times. Also, it does depend on how busy we are as to if we can add to your order. However if we do not have the items in stock to make extras, then we will have to pass on any small order charges to yourself.
When should I order place cards etc?
We would advise you to put in a provisional order with deposit along with your invites. Then you can confirm numbers after your replies are received. This ensures that we reserve time in our schedule to make your order. It also means we can be certain to have matching items/colours throughout your stationery.
Do I need to know final numbers when ordering?
We do need a good estimate of numbers when ordering, as we then order that number from our suppliers. However we do understand that things change, so a few extras is usually not a problem. However if we do not have the items in stock, then we will have to pass on any small order charges to yourself.
Do I get envelopes with my invitations?
Yep, all invitations come with envelopes, or boxes, unless otherwise stated.
What payment do you accept?
We accept cash, Cheque (made payable to Stephanie Langford), credit/debit card (via paypal) or bank transfer.
Do you accept orders from outside the UK?
Yes, we require a
50% deposit upon ordering, we will not order any items, or begin your order, until the deposit has
The remainder is
required before your order is shipped out.
If you have 2
delivery dates, then 50% of the remaining balance is required when the first is
sent out, with the rest to be paid before the 2nd order is shipped